What I Learned From Some Chairs
---
title: "What I Learned From Some Chairs"
date: 2009-05-12
tags: [business]
status: archive (read-only)
---
# What I Learned From Some Chairs
I had two recent experiences with customer service for similar issues and the way they were handled was almost entirely opposite. I learned a lot about customer service, and what NOT to do in resolving issues. It seemed more fitting for the [Pondry](pondry.com/…) company blog so [I posted it over there](pondry.com/blog/jon/2009/05/esca…).